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How Customthings Works
How Customthings Works
Louie · June 04, 2026

How Customthings Works

Everything you need to know about turning your xTool machine into a customization business — in 5 minutes.

What is Customthings?

Customthings is a business suite built for xTool makers who want to sell their products, especially customized ones. It connects three things that usually live in separate tools:
 
🛒Selling: your own Customthings online store, plus integrations with Shopify, Etsy, Wix, and WooCommerce.
🎨Designing: a customization editor that your customers use to personalize products themselves.
🔧Producing: design files and processing parameters that send orders straight to xTool Studio for one-click manufacturing.
 
Think of it as the business layer on top of your xTool hardware: you set up products, your customers customize and order, and you produce — all from one dashboard.

The Big Picture

Here's the flow from setup to delivery:

You (the merchant) set up once →

STEP 1: Create products in your dashboard (or pick from ready-made templates).

STEP 2: Configure where and what customers can customize

Text, images, templates.

STEP 3: Set processing parameters (Optional)

So orders go straight to your xTool machine.

STEP 4: Connect your sales channels

Your Customthings store, Shopify, Etsy, or generate a QR code for your craftmaking booth.

Your customer orders →

  1. They browse your store (online or scan a QR code in-person).
  2. They personalize the product in a live editor with a real-time preview.
  3. They submit the order, pay for it (if configured) and get a pickup code.

You produce →

  1. The order lands in your dashboard with the design file ready to download.
  2. One click sends it to xTool Studio with all parameters pre-loaded.
  3. You make it, mark it done, and the customer picks up.

Where Your Customers Find You

Channel
How it works
Customthings Store
A hosted landing page with all your products. You can share the link or QR code anywhere
Shopify
The customization editor embeds directly into your product listing
Etsy
Customers receive a customization link after ordering
Wix & WooCommerce
Plugin-based integration similar to Shopify
In-person / QR code
Print the QR code on a poster or table stand and let customers scan and customize on their phone
iPad app
Turn an iPad into a kiosk for on-the-spot customization and production

Your Dashboard at a Glance

Once logged in, the left sidebar gives you these core sections:
  • Storefronts — store name, logo, colors, and sharing options
  • Product — create and manage everything you sell
  • Design Center — templates, images, fonts, and AI filters for your customers
  • Process — laser engraving or printing parameters per product
  • Sales Channel — connect Shopify, Etsy, Wix, or WooCommerce
  • Order — view, manage, and process all incoming orders from every channel
New users also see a Quick Start Guide — 4 steps to get your first order flowing. Once running, the home page shows recent orders and a data dashboard.

🚀What Makes It Different

  • Customers design for themselves. The built-in editor lets them pick templates, type text, upload images, and preview in real time — no back-and-forth messages.
  • Orders arrive production-ready. Each order carries the design file and machine parameters for one-click processing in xTool Studio.
  • One dashboard, every channel. Shopify, Etsy, QR code at your booth — all orders land in the same place.

Ready to Start?

Check out the Get Started series:
  1. Set Up Your Customthings Online Store — brand your store and get your link
  2. Create Your First Product — list a product customers can customize
  3. Set Up Designs & Templates — curate what your customers can work with
  4. Connect Your Sales Channels — plug into Shopify, Etsy, and more
  5. Manage Orders & Start Processing — handle orders and send them to your machine
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